Who we are
MailingSave International (hereinafter referred to as “MailingSave” “we” or “us” is committed to protecting the personal data that you share with us, in complying with the requirements of the Personal Data (Privacy) Ordinance (Cap. 486, the laws of Hong Kong) (the “Ordinance”). In doing so, we will ensure compliance by our staff with the strictest standards of security and confidentiality.
We take our responsibilities under the Personal Data (Privacy) Ordinance (the “Ordinance”) seriously. We also recognize the importance of the Personal Data you have entrusted to us and believe that it is our responsibility to properly manage, protect and process your Personal Data.
In this policy, “Personal Data” means any data about an individual who can be identified from that data, or from that data in combination with other information to which the organization may have access and includes the meaning otherwise as defined in the Act as amended from time to time.
If you, at any time, have any queries on this policy or any other queries in relation to how we may manage, protect and/or process your Personal Data, please do not hesitate to contact our Data Protection Manager at the contact details below.
We may collect your personal data that you may volunteer on our website, by telephone or facsimile, mail, or other means. Personal data collected from you may be used for any of the following purposes and/or for other purposes as may be agreed between you and us and/or as required by law. We do not collect or use personal data for any purpose other than below and state the proposal for which personal data we will use before you provide personal data to us.
Assisting you in completing transactions and orders, managing and administering accounts, order fulfillment, delivering or providing or to be delivered or provided any services.
Establish and maintain our relationship with you and provide ongoing service(s) and comprehensive customer support by maintaining accurate contact and registration data, including membership, responding to complaints or enquiries, offering services, and promotions that may interest you, and enabling you to participate in events and questionnaires.
Providing personalized promotional offers (in accordance with your Privacy Preferences) on MailingSave Services. For example, you might see an advertisement for a product on a partner site that you have recently viewed on the MailingSave site. We might also share some of your information with marketing service providers and digital marketing networks to present advertisements that might interest you.
For some marketing activities or service-related surveys, MailingSave may enlist the help of a 3rd-party provider who may temporarily need to handle your information. During a direct mail/email campaign, where we may send you announcements per your permission preferences, we may use a 3rd-party mailing house. In this case, mailing lists are transferred to the 3rd party for the specific purpose of addressing the marketing materials.
Compliance with Law
Compliance with applicable laws, regulations, court orders, government, and law enforcement requests, to operate our services properly and protect ourselves, our users, and our customers and solve any customer disputes. However, during judicial proceedings, in order to cooperate with the government to investigate or protect the rights of MailingSave, we may need to disclose your personal information in accordance with the law in response to the court judgment or legal process of MailingSave.
We may collect and process Personal Data about you such as:
- Personal and business contact information, such as name, mailing address, phone number, and e-mail address that you provide through filling out forms or submitting on this Website, our service centers, and customer surveys
- Unique information such as user IDs and passwords.
- Internet Protocol address of the computer you are using.
- Details of services which you purchase from us or which you have inquired about.
- Details of your visits to our Website, the activities you engage in when using the services made available via the Website, and the resources that you access on or via the Website.
- Personal background information reasonably required for recruitment and administration of employees
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Various technologies are used on our websites to make them more user-friendly and effective. The data collected by such automated means generally does not contain personal details about the user but may include information such as pages accessed, number of visitors to the site, and IP addresses. Examples of such technologies are cookies, web analytics, and social media widgets, described below.
Cookies & Web Analytics
In order to improve our Site, we may use “cookies” or other tools to track your visit. A cookie is a small amount of data that is transferred to your browser by a web server and can only be read by the server that gave the cookie to you. One of the primary purposes of cookies is to help the website recognize you, including by recalling your specific information and settings, delivering relevant content, and helping ease website navigation.
You may be able to set your browser to decline cookies or notify you before a cookie is set. However, if you decline cookies, you may not be able to use some of the features of the Site.
In addition to cookies, the Site automatically logs the IP/Internet address of your computer, your browser version, referring URLs, and general web visitor information used by our web platform and traffic reporting tools. If you are logged in to your account when you visit the Site, this web analytic information may be linked to your personal information, and your navigation around the Site may be tracked. We use this information to understand how the Site is being used so that we can improve the Site and offer appropriate products and services to our customers.
Social Media Widgets
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
We are dedicated to protecting the quality and integrity of your Personal Data. For this, we have adopted industry-standard security technologies, procedures, and organizational measures, to protect your data from unauthorized access, use, or disclosure. We also encourage you to take precautions to protect your Personal Data from a security breach. For example, where we have given you, or where you have chosen, a password to access certain parts of the Website or your registered user account, you should not share this password with others. If there are special circumstances, we may request/recommend you change your password to protect your personal information from being damaged or leaked.
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
Your Personal Data may be used, disclosed, maintained, accessed, processed, and/or transferred to the following third parties, whether sited in Hong Kong or outside of Hong Kong, for the purposes set out above:
- Our parent company (IDMS Digital Production Ltd.) and group companies.
- Third-party service providers which require the processing of your data, for example, third-party service providers which have been engaged by us to: (i) provide and maintain any IT equipment used to store and access your Personal Data; (ii) host and maintain this Website; or (iii) otherwise in connection with the provision of certain services provided to you on or via this Website.
- Our auditors and legal advisors.
- Respond to duly authorized information requests of law enforcement agencies, regulators, courts, and other public authorities, including to meet national security or other law enforcement requirements
- Comply with any law, regulation, subpoena, or court order
: Rm. 9, 5/F, Blk B, Merit Industrial Centre, 94 To Kwa Wan Rd., Kln., Hong Kong
Data Protection Officer, Marketing Department
: (852) 3178 0900